𝗥𝗲𝘁𝘂𝗿𝗻 & 𝗥𝗲𝗳𝘂𝗻𝗱
𝗥𝗲𝘁𝘂𝗿𝗻 & 𝗥𝗲𝗳𝘂𝗻𝗱
At Luxmen, we want our customers to have a smooth shopping experience. Please read our policy carefully before making a purchase:
𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻𝘀
▪️Orders can be cancelled only before dispatch/shipping.
▪️Once an order is shipped, cancellation will not be possible.
𝗥𝗲𝘁𝘂𝗿𝗻𝘀 & 𝗥𝗲𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁𝘀
▪️Returns are accepted only in case of damaged or wrong product delivered.
▪️Customers must provide an unboxing video as proof. (From the beggining of opening parcel cover)
▪️Complaints without an unboxing video will not be accepted.(need propper video without cuts/edit)
▪️Issues must be reported on the same day of delivery.
𝗥𝗲𝗳𝘂𝗻𝗱𝘀
▪️We currently do not offer refunds.
▪️In case of approved complaints, only a replacement / exchange will be provided.
Replacement will be shipped after verification of the unboxing video and complaint.
𝗨𝗻𝗯𝗼𝘅𝗶𝗻𝗴 𝗩𝗶𝗱𝗲𝗼 𝗚𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀
1. Record the video with a wide frame, showing the entire parcel before opening.
2. Show the shipping label and address on the parcel.
3. Open the seal on camera.
4. If there is any issue, clearly show it in the video.
➡️ Replacements will only be accepted if the above guidelines are followed.
𝗧𝗲𝗿𝗺𝘀 & 𝗖𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀
𝗧𝗲𝗿𝗺𝘀 & 𝗖𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀
Welcome to Luxmen. By using our website and placing an order, you agree to the following terms:
1. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 & 𝗣𝗿𝗶𝗰𝗶𝗻𝗴
▪️We sell high-quality watches and accessories.
▪️Prices are subject to change without prior notice.
2. 𝗢𝗿𝗱𝗲𝗿𝘀 & 𝗣𝗮𝘆𝗺𝗲𝗻𝘁𝘀
▪️Orders can be placed online through our website.
▪️Payments are accepted via Razorpay, UPI, debit/credit cards, and other available options.
▪️Cash on Delivery (COD) may be available depending on your location.
3. 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆
▪️Orders are usually shipped within 𝟰𝟴ʰʳˢ .
▪️Delivery timelines depend on your location and courier service.
▪️ 𝟱-𝟴 𝗗𝗮𝘆𝘀 𝗳𝗼𝗿 𝗖𝗢𝗗 𝗼𝗿𝗱𝗲𝗿𝘀
▪️ 𝟰-𝟲 𝗗𝗮𝘆𝗮 𝗳𝗼𝗿 𝗣𝗥𝗘𝗣𝗔𝗜𝗗 𝗼𝗿𝗱𝗲𝗿𝘀
▪️Customers are responsible for providing the correct delivery address.
4. 𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗥𝗲𝗳𝘂𝗻𝗱𝘀
▪️Cancellations are allowed only before dispatch.
▪️Refunds are not provided. Only replacements are offered in case of valid complaints.
▪️An unboxing video is mandatory for any return/replacement claim.
5. 𝗟𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆
Luxmen is not responsible for delays caused by courier services, natural events, or customer unavailability.
▪️We are not liable for any indirect or consequential loss once the product is delivered.
6. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
For queries, customers can contact us via WhatsApp: +91 6238751827 or Email: aj16official@gmail.com.
𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗨𝘀
𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗨𝘀
At Luxmen, we value our customers and are always here to help you.
If you have any questions, concerns, or support requests, please reach out to us using the details below:
Business Name: Luxmen
Address: Kottakkal, Malappuram, Kerala – 676503
Email: aj16official@gmail.com
WhatsApp Support: +91 6238751827 (WhatsApp only)
We will do our best to respond to all queries within 24-48 hours (excluding weekends and public holidays).
𝗔𝗯𝗼𝘂𝘁 𝗨𝘀
𝗔𝗯𝗼𝘂𝘁 𝗨𝘀
Welcome to 𝗟𝘂𝘅𝗺𝗲𝗻, your trusted destination for first-grade quality timepieces. We bring you the feel of standard and luxurious watches at a truly affordable price.
Founded in 2019, we started as a simple reselling store. Our vision is clear: to deliver 𝗽𝗿𝗲𝗺𝗶𝘂𝗺-𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗰𝗼𝗽𝘆 𝘄𝗮𝘁𝗰𝗵𝗲𝘀 that capture the essence of the originals. While famous brands charge heavily for their name, we believe in offering that same luxury experience without the staggering cost.
𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗨𝘀?
𝗣𝗿𝗲𝗺𝗶𝘂𝗺 𝗤𝘂𝗮𝗹𝗶𝘁𝘆: Our watches are crafted to mirror the originals with incredible precision, from the weight to the finest details.
𝗔𝗳𝗳𝗼𝗿𝗱𝗮𝗯𝗹𝗲 𝗟𝘂𝘅𝘂𝗿𝘆: Experience the confidence of wearing a world-class watch, all without overspending.
𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗯𝘆 𝗧𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀: With a growing family of over 𝟱,𝟬𝟬𝟬 𝘀𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 across India, we’ve built a strong reputation for 𝘁𝗿𝘂𝘀𝘁, 𝗾𝘂𝗮𝗹𝗶𝘁𝘆, 𝗮𝗻𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲.
𝗛𝗮𝘀𝘀𝗹𝗲-𝗙𝗿𝗲𝗲 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: We pride ourselves on 𝘀𝗮𝗳𝗲 𝗽𝗮𝗰𝗸𝗮𝗴𝗶𝗻𝗴, 𝗾𝘂𝗶𝗰𝗸 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆, and a customer-first approach every time.
𝗢𝘂𝗿 𝗠𝗶𝘀𝘀𝗶𝗼𝗻
Our goal is simple: to make luxury accessible without compromising on the 𝗮𝘂𝘁𝗵𝗲𝗻𝘁𝗶𝗰 𝗳𝗲𝗲𝗹, 𝘀𝘁𝘂𝗻𝗻𝗶𝗻𝗴 𝗹𝗼𝗼𝗸, and 𝘀𝗼𝗹𝗶𝗱 𝗱𝘂𝗿𝗮𝗯𝗶𝗹𝗶𝘁𝘆 of a high-end watch.
Join the 𝗟𝘂𝘅𝗺𝗲𝗻 family today and see for yourself why we’ve become the 𝗴𝗼-𝘁𝗼 𝗱𝗲𝘀𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻 for affordable luxury.
𝗟𝘂𝘅𝗺𝗲𝗻 | 𝗔𝗳𝗳𝗼𝗿𝗱𝗮𝗯𝗹𝗲 𝗟𝘂𝘅𝘂𝗿𝘆, 𝗨𝗻𝗰𝗼𝗺𝗽𝗿𝗼𝗺𝗶𝘀𝗲𝗱 𝗦𝘁𝘆𝗹𝗲.
📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝗞𝗼𝘁𝘁𝗮𝗸𝗸𝗮𝗹, 𝗠𝗮𝗹𝗮𝗽𝗽𝘂𝗿𝗮𝗺, 𝗞𝗲𝗿𝗮𝗹𝗮 – 𝟲𝟳𝟲𝟱𝟬𝟯